Privacy

Introduction

Laud Media ("we") are committed to ensuring your trust in how we process your personal data. In this privacy policy, we explain why we collect information about you, how we use this information, and how we protect your privacy.

Personal data refers to information and assessments that can be linked to an identifiable individual. This can include names, contact details, purchase history, or information about interests.

The use of personal data must comply with the Personal Data Act. We, as the data controller, ensure that we process your personal data in accordance with legal regulations.

What Personal Data We Collect About You

Depending on the information you provide, how you use our services, and the permissions you grant, we may collect the following information about you:

• Your information: Details you provide when ordering a product, such as name, address, phone number, and email address.
• Communication: Information you provide when contacting our customer service, such as emails exchanged between us.
• Website usage information: Information obtained when you use our website, including your device type (e.g., mobile or PC), IP address, pages visited, and features used.

How We Use Your Personal Data

We use your personal data for the following purposes:

• Customer service: We store information you provide and receive when contacting us to deliver services and manage your customer relationship.

The legal basis for this purpose is our legitimate interest in providing, further developing, and marketing our services.

Who We Share Personal Data With

We may disclose data in specific cases, for example, to public authorities if there is suspicion of a violation of the law.

How Long We Store Personal Data

We store your information only for as long as necessary to fulfill the purpose for which it was collected or if we are legally required to retain it. Data will be deleted or anonymized when it is no longer needed for the stated purpose. Below is an overview of how long we store your data:

• Website usage information: We store data about your website use for up to 12 months.
• Communication: We store communication with our customers indefinitely unless there is a need to store it for a shorter period, e.g., if you are no longer employed by one of our customers.

Your Rights

You may have the right to request that we:

• Provide further information on how we process your personal data.
• Provide a copy of your personal data.
• Update your personal data.
• Delete data that we no longer have a basis to retain.
• Restrict or stop the processing of your data.
• Object to automated individual decisions, including profiling.
• Provide data you have given us in a structured, commonly used, and machine-readable format or, where technically feasible, transfer it to another business.
• Withdraw any consent you have given us.

Please note that there are limitations to these rights. Contact us if you need more information.

If you believe we are processing personal data in violation of the Personal Data Act, you have the right to complain to the Norwegian Data Protection Authority (Datatilsynet). Before doing so, we encourage you to contact us so we can address your questions or resolve any misunderstandings.

Cookies

We use cookies on our website to ensure functionality, analyze web traffic, and monitor which areas of our site you visit. Please read our cookie policy for more information.

Changes to the Privacy Policy

We may update the privacy policy from time to time. You will be notified of any significant changes. The latest version of our privacy policy will always be available on our website.

Contact Information

The data controller is Laud Media AS, a Norwegian company registered with the Norwegian Company Registry (Brønnøysundregistrene) under organization number: 988 728 403 and headquartered in Larvik, Norway. If you have questions regarding the handling of personal data, you can contact us via email at support@laud-media.com.

Supervisory Authority

The Norwegian Data Protection Authority (Datatilsynet) ensures that those who process personal data comply with the General Data Protection Regulation (GDPR). If you believe that we are processing your personal data in violation of the GDPR, you have the right to file a complaint with the Norwegian Data Protection Authority.