So your ProSelector app is old and needs an upgrade? You’ve come to the right place. Let’s do this step by step.
1. Find the device in question
We have designed ProSelector to pretend everything is fine at all times, even when it’s offline. The show must go on, but offline devices will have a “blinking planet” on the screen. Look for it.
2. Enter the administrative part of the app
Recent Versions
Touching the topmost right corner you should now see a status bar on the right side.
Have a look at the status icons. If one of them are red it is necessary to “Open Settings”.
Enter the secret code (you can find your code at the bottom of the email you got from us).
If you do not get these options, you might have an older version, see below.
Versions older than 3.0.0
Touching the topmost right corner you should now see a digit code panel.
Enter the secret code (you can find your code at the bottom of the email you got from us).
3. Accept the update when prompted
Recent Versions
As soon as you enter the administative part of the app you’ll get a prompt asking if you want to upgrade.
Simply accept this and go along witht the upgrade process on the screen. Agree and accept anything and everything if asked.
If you didn’t get this prompt, click App on the left to check which version is installed. In the parentheses next to the version number it tells you if the device is up-to-date or not.
- If it says you’re up-to-date, great! You’re done here. Resume content playback by clicking the backbutton on the black bar below.
- If it says you need to upgrade but you didn’t get the prompt, the device is having trouble getting through to the internet. Please refer to this guide on how to get a working internet connection on your ProSelector devices.
Versions older than 3.0.0
As soon as you enter the administative part of the app you’ll get a prompt asking if you want to upgrade.
Simply accept this and go along witht the upgrade process on the screen. Agree and accept anything and everything if asked.
If you didn’t get this prompt, click App on the left to check which version is installed. In the parentheses next to the version number it tells you if the device is up-to-date or not.
- If it says you’re up-to-date, great! You’re done here. Resume content playback by clicking the backbutton on the black bar below.
- If it says you need to upgrade but you didn’t get the prompt, the device is having trouble getting through to the internet. Please refer to this guide on how to get a working internet connection on your ProSelector devices.
Hopefully you now have a ProSelector device that’s fully up-to-date. If you’re still experiencing some kind of problem or could not understand the guidelines provided above, don’t hesitate to contact Laud Media support.